Reopening closed invoices feature back online

Modified on Fri, 20 Jun at 4:43 PM

We are excited to announce the reactivation of the "Reopening Closed Invoices" feature across all environments!


After invoices were Closed and relatively quickly re-opened, purchases became disassociated with the invoice they should belong on due to them being in the Completed status. 


To address this issue we are introducing a Closing status for invoices between clicking the Open and Closed status. This status ensures that all pending tasks, like completing purchases, can be handled before the invoice can be re-opened. You may see this status on larger invoices or when closing invoices in bulk. 


Once the pending tasks relating to closing invoices are handled by the system, the invoice will move from the Closing to Closed status and the invoice can be reopened if required.


This issue generally does not occur if only one invoice is closed; it happened due to the large number of invoices being closed at once. However, to ensure this situation does not happen again, we have added this new status to handle all tasks involved in an effective manner. 


Thank you for your patience. The updated feature has been tested and these issues cannot occur again.




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