We appreciate our customers' valuable feedback and the insights shared with our support team regarding the reopening of closed invoices feature. We are excited to introduce the new functionality that allows users to reopen closed invoices, especially in cases where a user may have accidentally marked an invoice as Closed.
When this feature is active, you will see a yellow Reopen Invoice button available on the Invoice screen (refer to the screenshot below). Clicking this button will change the invoice status from Closed to Open. Depending on your pricing plan configuration, connector settings, and the data associated with your account, the invoice will transition to a Pending status to allow for recalculation.
Please note that it is currently—and will remain—impossible to reopen invoices that have already been approved. For approved invoices that require adjustments, we strongly recommend utilizing the credit and correction functionality.
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